Cancellation & Refund Policy
At Coders Mind, we aim to provide a smooth and transparent experience for our customers. Please review our cancellation and refund policy below.
Order Cancellation
- Before Processing: You may cancel your order within 24 hours of purchase or before it is processed.
- How to Cancel: To request a cancellation, please contact us at info@thecodersmind.com with your order number and reason for cancellation.
- After Processing: Once the service has commenced, cancellations may not be accepted.
Refund Policy
- Defective Products: If you receive a defective item, please notify us within 3 days of delivery with clear details.
- Service Issues: If a service is not delivered as promised, you may be eligible for a refund upon review.
- Refund Method: Refunds will be issued to the original payment method within 7–10 business days after approval.
Non-Refundable Items
- Customized or personalized items
- Digital products once downloaded or accessed
- Services that have been fully rendered
- Discounted or promotional items